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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with over 12 years of export experience in designing and producing vehicle machinery parts.
What is your typical lead time for production?
Generally, production takes around 40-50 days after receiving the deposit. For urgent schedules, please advise and we will try our best to accommodate.
Can you provide OEM/ODM services for custom brands?
Yes, we have our own factory and support full OEM/ODM services. You can provide your requirements and drawings for a custom solution.
What are your standard payment terms?
For standard orders, we accept a 30% deposit with the remaining 70% balance due before shipment. Small orders may require 100% deposit in advance.
Can you manufacture parts according to 2D or 3D drawings?
Yes, we can produce castings based on 2D drawings, 3D CAD models, or physical samples. Using 3D CAD models makes the tooling development process more efficient.
Do you offer product samples?
We can offer free samples; however, the customer is responsible for handling the freight costs.
Singer Cast
