Q: Are you a manufacturer or a trading company?
A: We are a certified manufacturer specializing in custom die-casting. Established in 2008, we have our own factory and R&D team with over 15 years of experience, providing integrated solutions from mold design to finished parts.
Q: How do you ensure product quality?
A: We implement a phased quality confirmation process. After mold testing and trial production, we send samples for verification. Mass production only begins after receiving your written approval, ensuring items meet your exact standards.
Q: What is your typical defect rate and how is it handled?
A: Our average defect rate is ≤0.5%. We respond within 24 hours to any issues, providing solutions like replacement or rework, and cover all costs for confirmed quality issues under our responsibility.
Q: What alloy grades do you commonly use?
A: We commonly use Zamak 3, Zamak 5 (ZnAl4Cu1). We can provide material reports or third-party test reports upon request to ensure compliance with your specifications.
Q: What is the most important element in your trade cooperation?
A: Sustainable trust is core. We focus on three pillars: Reliable quality (foundation), stable delivery (proof of trust), and professional communication (efficiency and clarity) to be a long-term supply chain partner.
Q: Do you support custom designs and factory visits?
A: Yes, custom orders from drawings or samples are welcome. Samples and factory visits are available upon request to verify our capabilities.